Engagement models
Work with us the way that suits you
The right commercial shape matters as much as the right technology. Four models, honestly compared — and you can move between them as your needs change.
Project-based
A defined outcome, delivered end to end.
You bring a goal — a migration, a new application, a compliance deadline. We scope it, price it, and deliver it against milestones, with change control when reality moves.
- Best for
- Well-defined initiatives with a clear finish line: migrations, new builds, assessments, implementations.
- Commercials
- Fixed price per milestone, or capped time & materials — agreed up front in Rand.
What's included
- A named delivery lead accountable for the outcome
- Milestone plan with acceptance criteria before we start
- Weekly progress reporting in plain language
- Handover documentation and warranty period included
Dedicated team
A standing ZentrixVS squad, working as yours.
A stable, cross-functional team — engineers, a lead, testing capacity — that works your backlog sprint after sprint. You direct the priorities; we guarantee the capability.
- Best for
- Product build-outs and roadmaps that evolve — where scope should flex but capability must not.
- Commercials
- Fixed monthly fee per team composition. Scale the team up or down with 30 days notice.
What's included
- Consistent people who accumulate knowledge of your business
- Sprint cadence with demos every two weeks
- A team you can redirect as priorities change — without renegotiating a contract
- Velocity and quality metrics reported monthly
Staff augmentation
Vetted specialists embedded in your team.
When you need a senior cloud engineer for six months or a BA for a programme, we place technically vetted people into your structure — your management, our quality bar.
- Best for
- Filling specific skill gaps fast while a project is live or a hiring process runs.
- Commercials
- Monthly rate per person, by seniority. No placement fee if you later hire them permanently.
What's included
- Shortlists in days, technically assessed by working engineers
- People who deliver from the first sprint
- Replacement cover if the fit is not right
- Simple monthly billing, no long lock-ins
Managed services
We run it, monitor it and answer for it.
Your infrastructure, cloud estate, security or service desk — operated by ZentrixVS under a service-level agreement, with monthly reporting you can put in front of the board.
- Best for
- Organisations that want dependable IT operations without building the whole capability in-house.
- Commercials
- Fixed monthly fee based on estate size and SLA tier. Predictable, budgetable, in Rand.
What's included
- 24/7 monitoring with defined response and resolution SLAs
- A service desk your users actually reach
- Patching, backup and DR testing on a published calendar
- Monthly service reviews with trends and an improvement backlog
Still deciding?
A 20-second guide
Rules of thumb we use ourselves when advising clients which model to start with.
| If your situation is… | Start with |
|---|---|
| "We know exactly what we need built or fixed." | Project-based |
| "We have a roadmap, but priorities shift monthly." | Dedicated team |
| "We have a team — we're missing two specific skills." | Staff augmentation |
| "We don't want to think about IT operations at all." | Managed services |
Let's shape the right engagement
Thirty minutes on your situation and we'll recommend a model, a starting scope and an indicative budget — in writing.
Get in touch